These terms define the relationship between the traveler and ANWAY before, during, and after a booking. By using this website, requesting information, or confirming a service, you accept these general conditions.
Anway SAC · info@anwayexperience.com1. Scope of service
ANWAY provides information, planning support, booking assistance, and travel experiences in Peru, mainly from Cusco.
Availability, itineraries, prices, and conditions may vary by season, weather, permits, capacity, verified providers, and operational safety decisions.
2. Bookings and confirmation
A request sent through the website does not guarantee a booking until ANWAY confirms availability, traveler details, and payment conditions.
The traveler is responsible for providing accurate names, documents, service dates, passenger counts, contact details, and relevant restrictions.
3. Payments, deposits, and prices
Published or quoted prices may appear as final prices, deposits, or custom quotes depending on the tour and system configuration.
A booking may require a deposit, partial payment, or full payment. Any pending balance must be paid through the date and method agreed with ANWAY.
4. Changes, cancellations, and rescheduling
Change and cancellation conditions depend on the tour, date, involved providers, and costs already committed.
Routes involving permits, entrance tickets, trains, hotels, or third-party services may include non-refundable costs from confirmation.
5. Traveler responsibility
Travelers must assess their health, fitness, documentation, insurance, vaccinations, luggage, and compliance with local rules before joining a service.
ANWAY may deny or adjust participation if there is a risk to the traveler, group, guide, local community, or operation.
6. Limitation of liability
ANWAY works to operate safe and organized experiences, but cannot control external events such as weather, roadblocks, authority decisions, closures, accidents, transport delays, or force majeure.
When needed, ANWAY may propose reasonable itinerary adjustments to protect safety and service continuity.
This document provides general traveler information and may be updated. For specific cases, request the condition that applies to your booking.